BPO & Call CenterIn development

TANJAKAI Outsourcing

Excellence in outsourced service

TANJAKAI Outsourcing positions Madagascar as a hub for French- and English-speaking outsourced services. Through continuous in-house training, the center delivers high-quality customer service for TANJAKAI business units and local and international B2B clients.

Key points

Inbound & outbound call center (sales, after-sales)
E-commerce order management
Back-office & data processing
Multilingual FR/EN support
Chat, email & social media management
Real-time reporting & KPIs

Geographic area

Madagascar — FR & EN clients

Sector

BPO & Outsourcing

Status

In development

Other business units

Agripulse Aritik MIARINOFY Hoticket GasySnack TANJAKAI Logistics Tsara Travel

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